Privacy Policy | PsicoSuite

Last Updated: March 16, 2026

1. Introduction

Psicosuite ("we," "our," or "us") is operated by STOec, a company registered in Ecuador. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Psicosuite, you agree to the collection and use of information in accordance with this policy. Our servers are located in the United States, and this Privacy Policy is governed by the laws of Ecuador.

2. Information We Collect

We collect several types of information from and about users of our platform:

Personal Information: Name, email address, phone number, profession, and other information you provide during registration
Patient Data: Information about your patients, including medical records, session notes, and clinical documentation
Usage Data: Information about how you access and use our platform, including IP addresses, browser type, and device information
Communication Data: Records of communications between you and our support team
Payment Information: Billing details and payment method information (processed securely through third-party payment processors)
Technical Data: Log files, error reports, and performance data

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To process your registration and manage your account
To communicate with you about your account, services, and updates
To comply with legal obligations and protect our rights
To ensure the security and integrity of our platform

4. Data Storage and Security

Your data is stored on servers located in the United States. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: (a) with your explicit consent, (b) to comply with legal obligations, (c) to protect our rights and safety, (d) with service providers who assist us in operating our platform (under strict confidentiality agreements), or (e) in connection with a business transfer or merger.

6. Third-Party Services

Our platform may integrate with third-party services such as payment processors, email service providers, and calendar synchronization services (e.g., Google Calendar). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

6.1. Google Calendar Integration & Data Usage

Psicosuite integrates with Google Calendar to provide seamless appointment management and scheduling capabilities. This integration enhances your practice management by synchronizing appointments between Psicosuite and your Google Calendar.

Purpose of Data Access

We request access to your Google Calendar data solely for the following purposes:

To create, read, update, and delete calendar events related to your therapy appointments and sessions
To synchronize appointments between Psicosuite and your Google Calendar, ensuring your schedule is always up to date across both platforms
To send automated appointment reminders to you and your patients
To display your calendar availability when scheduling new appointments
To prevent scheduling conflicts by checking your existing calendar events

Data Access Scope

When you authorize Psicosuite to access your Google Calendar, we request the following permissions:

Read your calendar events to check availability and prevent conflicts
Create new calendar events for scheduled appointments
Update existing calendar events when appointment details change
Delete calendar events when appointments are cancelled
Access your basic profile information (name and email) to identify your account

Data Security and Privacy

We take your privacy seriously. All Google Calendar data is:

Accessed only with your explicit consent through Google's OAuth authorization process
Used exclusively for the purposes described above and never shared with third parties
Stored securely using industry-standard encryption and security measures
Subject to the same privacy protections outlined in this Privacy Policy
You can revoke access at any time through your Google account settings or within Psicosuite

Your Control

You maintain full control over your Google Calendar data. You can disconnect the integration at any time through your Psicosuite settings or directly through your Google account settings. When you revoke access, we will immediately stop accessing your Google Calendar data, though previously synchronized appointments may remain in your calendar.

7. Your Rights

You have the right to access, correct, update, or delete your personal information at any time. You may also request a copy of your data or object to certain processing activities. To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

10. International Data Transfers

Your information may be transferred to and stored on servers located in the United States. By using our platform, you consent to the transfer of your information to the United States and acknowledge that data protection laws in the United States may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]. STOec is the parent company responsible for Psicosuite and can be reached at the email address provided.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Ecuador. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Ecuador.